HOMEOWNERS SATISFACTION SURVEY

For Homebuyers:
Upon closing, you will be asked by the closing agent to voluntarily complete HUD's "Homeowner Satisfaction Survey". Please rate your level of satisfaction with HUD's home sales program. This voluntary effort will provide HUD with ongoing feedback of accuracy of sales information, professionalism of HUD staff and key contractors, and overall level of satisfaction with the HUD home buying experience. Download the survey (pdf file requires Acrobat Reader to view, to download viewer click here). Please complete the survey, print out and mail to the Santa Ana HOC: Dept. of Housing and Urban Development, 34 Civic Center Dr,. Santa Ana, CA. 92701

In the event you cannot complete the survey at closing (it will take approximately 5 minutes to complete) , the closing agent will provide you with the survey and a pre-addressed envelope for your convenience. Please complete and mail in the envelope provided.

You may also locate this survey at HUD's website.