FAQ SUBCONTRACTORS

Q. What do I have to do to apply for Subcontractor services for BestAssets, Inc.
A. Click on the Vendor Opportunities link and download the Vendor Registration Package. After downloading and completing the package, please return to the designated location. Please include current insurance and license information, where required.

Q. What is included in the Vendor Registration package?
A.The following documents make up the Vendor Registration Package:

• Vendor Registration Data – Please fill out completely. Make sure your company name, address and phone numbers are all accurate. A contractor may not be set up in the system unless all information can be verified. •W-9 – Please fill out completely. If you are a Corporation, please fill out your Company Name exactly as it appears with your State. If you are an individual/sole proprietor, please include a copy of your Social Security card when returning this package. •Business and/or Trade License for your Company (if applicable for your State/City). • Contractor Reference Sheet - Please complete and return • Insurance Requirements, listing HUD and BA as additional insureds • Direct Deposit Form • Workers Comp Waiver

Q. Where are the offices to send my completed Vendor Registration Packages?

Q. What happens after I submit my application to become a BA Subcontractor?
A. BestAssets Procurement will review your package and notify you as soon as there is a need for the services you provide.

Q. What happens when my insurance expires?
A.All insurance, on file at BA, must be current. We will be unable to issue work orders to your company when your insurance has expired.

Q. What is a HUD Reimbursable job?
A. HUD Reimbursables (aka HUD "Pass Through" costs) are costs, with HUD's authorization, which will be reimbursed to BestAssets. A contractor should invoice BA for these jobs as soon as they are completed.
For more information on invoicing, please contact our local office.

Q. What is a Non-Reimbursable job?
A. Non-reimbursable work orders are not reimbursed by HUD and BA will be responsible for payment.
For more information on invoicing, please contact our Procurement Department.

Q. How does a subcontractor invoice BA for completed work?
A. All invoices (accompanied by the required supporting signed work order, pictures, etc.) must be received in the appropriate office following completion of work.

Q. What is Net 30?
A. Net 30 means that BA will process and pay the subcontractor's invoice within 30 days after BA Property Manager obtains a completed and signed work order and invoice, with before and after pictures, verifying the work is complete.

Q. What happens once I have been approved as a BA Subcontractor?
A. You will be entered into our system as an approved vendor upon the submission of all necessary forms. You will be contacted by a BA Property Manager when your specific services are needed to complete a work order. At that time, several policies and a handbook will be provided and discussed with you.

Q. Do I get a scope of work for the services required?
A. Yes, a scope of work will be issued upon receipt of a completed Vendor Registration Package and before any work is assigned.

Q. What jobs are available for Subcontractors?
A.Many different services are needed from BA Subcontractors and varies from area to area. These are updated regularly on our web site and are listed by area.

Q. May I apply to be a Subcontractor even though the service I provide is not needed at a specific time?
A.Yes. You may apply by completing and returning a Vendor Registration Package. Your package will be kept on file and when the need arises, you will be contacted by BA.

Q. I am an appraiser. Must I have Worker’s Compensation Insurance and General Liability?
A.Yes.

Q. My Vendor Registration Package has been approved by BA, but I am not getting any work. Why?
A. Inventory levels contribute to work rotations and assignments therefore work orders will be issued on an as needed basis.

Q. Who do I contact if my question is not answered on this web page?
A.Please contact our local office for specific questions not listed on this website. You may also e-mail the following:contact@best-assets.com